PLEASE READ THE ORDER AND DELIVERY SCHEDULE PRIOR TO PLACING YOUR ORDER. OUR STANDARD FREE DELIVERY HOURS ARE BTWEEN 2:00 P.M. ~ 6:00P.M.
FREE DELIVERY ON ORDERS ABOVE $40.00
1.Delivery status will be updated by an email once the delivery has been completed.
2. Please ensure correct Shipping Address when placing an order. Shipping address cannot be revised once the flower leaves our shop and we will not be able to provide refund/replacement for delivery to an incorrect address.
Free Delivery Zone 1 (Mon~Sun) : Please place your order by 12:45P.M. for the same day free flower delivery to the following areas.
Toronto (Etobicoke, York, North York, Scarborough, Downsview, East York), Mississauga, Brampton, Woodbridge, Concord, and Thornhill.
Free Delivery Zone 2 (Mon ~ Sat): Please place your order by 11:00A.M. for the same day free flower delivery to the following areas.
Oakville, Burlington, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Whitby, Newmarket, Milton, and other areas in GTA.
Areas outside of our free delivery zone: $15.00 fee Mon ~ Sat : Hamilton, Caledon, Halton Hllls, Gwillimbury Stouffville, Uxbridge For all other areas not in the list, please contact us at 416-797-9774
Note Concerning Delivery Time: We do everything possible to accommodate your requested delivery time (when specific delivery time is requested). However due to a number of factors beyond our control such as traffic and weather, we are not able to guarantee the specific delivery time other than the same day delivery between 1:00PM - 6:00PM. We apologize for any inconvenience this may cause.
Funerals : All funeral flowers will be delivered direct to the funeral home so no need to worry. Please make sure to indicate the drop-off time in your order notes located on the checkout page.
* We firmly believe Flower Story is the best flower delivery service in Toronto and we want your flowers delivered at requested time as much as you do. Unfortunately, there will be occasions where it is just not possible and for that we apologize in advance. Rest assured however that we will inform you promptly of any issues that arise and will communicate with you throughout the entire process. Thanks for choosing Flower Story.
Thank you for choosing Flower Story!