Your satisfaction matters to us. If something isn’t right with your order, we’ll do our best to make it right with a replacement or refund.

If there is an issue with your arrangement, please contact us within 24 hours of delivery so we can review the concern and resolve it as quickly as possible.

For damaged arrangements, please include your order number and a photo of the flowers when contacting us.

Please note that we cannot provide a refund or replacement for orders delivered to an incorrect address provided at checkout.